Payments are processed through Bank Transfer.
2.5% will be deducted from the value to cover bank charges.
As a sustainable business with a conscious effort toward minimizing our carbon footprint, we do not accept cash.
AMUSED provides options in our payment options for our clients’ convenience: Credit Card (CC), Mada and Tamara (Saudi Arabia only).
In certain cases, for payments made via Credit Card, we might get in touch with you to request for additional personal documents, such as a passport copy or ID card, in order to confirm your order. This is required to verify the identity of the buyer, and protect the cardholder against any possibility of fraudulent payments.
The full amount must be received by us for the order to be confirmed. Charges (payment and refund) are the responsibility of the buyers.
In case an item is unavailable and you have already placed your order, we will provide a full refund within 14 working days.
Please contact us at hello@amusedco.com to support you in reserving your AMUSED piece.
How it works:
- Pay non-refundable 50% of the value of the order (or more) to reserve
- Complete second payment within 60 days.
- Your purchase will be shipped to you after the final payment is complete.
Note: 50% cancellation fee of the purchase price for all Shop on reserve items that are cancelled, returned (if applicable), or not paid in full before the 60th day.
You may initiate a return request once the event that the condition of your purchase does not match the advertised. Please contact our customer experience team at hello@amusedco.com within 3 days of receiving the item. The client will be responsible for arranging the return. Once the item is received by us it needs to be in the same condition with all the tags intact for it to be approved for a refund. This is processed to the same method of payment. This includes only the cost of the item and does not include any customs duties, shipping fees or bank charges that may need to be paid separately. Items must be received by us in the same condition as when shipped with all tags intact.
Shipments are supported by our logistics partner DHL. The estimated delivery duration is 3-10 working days depending on our inventory locations.
The placement of an order does not guarantee delivery of an item. AMUSED Co. makes every effort to maintain live product listings. In the rare event that we are unable to successfully deliver items due to a mismatch in live inventory, AMUSED Co. will do its best to provide alternative options or make a full refund.
The consignment period is 365 days. To withdraw any items prior you will be charged an amount of 500 SAR per item. After the consignment period is over, you may request a withdrawal of your unsold items with no costs.
- Counterfeits/Questionable Authenticity
- Severely damaged
- Majorly discoloured/faded
- Missing parts (chain, zip, buckle, embellishment etc.)
- Missing hallmarks
- Bad odour/hygiene
- Security tags attached
- Fast Fashion
Why are you still holding on to that item! Selling it has never been easier!
Please submit your item(s) via the item submission form on our Website. It can be found here
You will receive a quotation within 3-5 business days.
Once you approve the quotation, we will arrange a collection with you, if you are in Jeddah. When we receive your item(s) in-house we will authenticate, professionally photograph and post them to our website. The process typically takes around 20 business days.
For sellers outside KSA, the shipping arrangement/charges are to be borne by the seller.
If you are in Riyadh or the GCC, please arrange to send your item(s) to us.
Package your item(s) securely and ship to:
- Elysee Tower
- 6433 King Abdulaziz Branch Rd,
- Al Basateen
- Jeddah 23719